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IP Tеlephony

IP PBX is a phone central system that provides incoming and outgoing calls over an IP data transmission network. IP phone central is the latest generation telephone system, which replaces traditional digital telephone central systems.

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A solution tailored to your business needs

OSS Networks is a manufacturer of the IP PBX telephone exchange. We developconfigure, install and maintain an IP telephone exchange solution, so we can offer an individual approach to each company.

Features

  • IVR (interactive voice response);
  • Standard phone exchange functions (call forwarding, call interception, call hold, short numbers, etc.);
  • Voicemail (call forwarding, call interception, call hold, short numbers, etc.);
  • Working time control (the activity of the phone system in different modes, based on the company’s working hours and holidays);
  • Reporting system (web reporting system with enterprise call reporting);
  • Call queues (call processing in queue mode);
  • Call records (the option to record all or individual incoming and/or outgoing calls, retaining them in encrypted form);
  • Call statistics (report on incoming, outgoing, missed calls, etc.);
  • Electronic fax (the option to send and/or receive fax messages in e-mail);
  • Integration with API (the option to connect the telephone exchange with other systems);
  • Support for the use of telephone applications on a computer (softphone applications may be used for making calls).
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GDPR compliant

The IP telephone exchange solution provides a wide range of functionality and is the only solution in Latvia that offers the completely secure storage of conversations, as recordings are stored in encrypted form and can only be accessed with special encryption keys.

Benefits

Reduction of conversation costs

No need to rent voice communication channels from fixed voice operators. An IP telephony solution provides voice communication over an internet connection to the selected telecommunications operator.

 

Data that helps you make important business decisions

The company management has access to information about all the company calls.

 

Easy installation and various configuration changes

This solution does not require one to maintain two independent internal data transmission networks – (LAN) and external (WAN). The IP PBX solution allows you to combine hardware, telephones and other communication devices in one network.

 

Possibility of integration with other systems

Extensive integration options such as integration of the solution with MS Outlook, CRM and other business applications.

 

Aesthetic interior design

Each IP phone is equipped with a built-in switch function, so the user only needs one network outlet for connecting the phone and the computer.

 

Switching to the IP PBX solution

In order to successfully integrate the IP telephony solution, OSS Networks will ensure continuity in the operation of the company’s existing phone system. With the introduction of the service, the new IP telephone exchange is connected to the existing one. Company employees are slowly migrating to IP PBX without affecting the company’s communications.

IP PBX solution servicing

  • IP PBX user support by phone (second level support);
  • Remote failure diagnosis and prevention;
  • Remote configuration change;
  • On-site visits − to prevent damage;
  • IP PBX software updates.

Costs

Rental of IP Phone Exchange

Up to 20 work places

Installation fee (installation of equipment included)
 150.00 EUR
Monthly subscription fee (software updates included)
 100.00 EUR

 

Up to 50 work places

Installation fee (installation of equipment included)
250.00 EUR
Monthly subscription fee (software updates included)
150.00 EUR
Purchase of IP Phone Exchange

Up to 20 work places

Installation fee (installation of equipment included)
 150.00 EUR
Purchase of IP Phone Central
 1770.00 EUR
IP phone central servicing monthly charge (including software updates)
50.00 EUR

 

Up to 50 work places

Installation fee (installation of equipment included)
250.00 EUR
Purchase of IP Phone Central
2390.00 EUR
IP phone central servicing monthly charge (including software updates)
85.00 EUR
Additional service

 

Voice announcement recording in studio / 1 language from
from 60.00 EUR
Third party integration cost (CRM, database, etc.) 1 programming hour
50.00 EUR
Technical specialist services / 1 hour
25.00 EUR

All prices in EUR, excluding VAT

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finieris
greenmotors
hj
kronus
myfitness
mogo
sanitex
rere
estravel
vaivari
venden
1a
2
az
balta
cleanr
dpd