You control the processes, Hanna CRM will help to make them more convenient.
Customer relationship management or Hanna CRM system – software for the sales process, customer relationship and project management. The possibilities provided by the customer relationship management system allow for better quality customer service and more efficient project and sales process management.
View all the history about the customer, task management, statistics and other important information. Hanna is easily integrated with external systems (email, telephony, accounting, etc.)
Automatic emails and reminders will keep you from forgetting about potential customers.
Clearly visible task processes and reports allow you to see the overall results of the sales department in real time.
Hanna has the tools to manage every stage of the project and related tasks: from registering the first customer request, assigning a project manager, contract and work task to invoicing.
Hanna is constantly being improved to make it easy and intuitive to use.
A reliable, precisely selected and segmented database of existing customers and contact persons allows you to effectively build and maintain business relationships.
Professional project management. Divide the project into several stages and formulate the tasks to be performed, choose the responsible persons, follow the progress of the project.
Delegate tasks and follow up on their execution. Record the time spent on the task and include it in the invoice of the customer.
Reach out to potential customers, divide the sales process into several stages, use the system to prepare and send offers, and take other steps to convert contacts into customers of the company.
Easy preparation of commercial offers, estimates and invoices. Payment control and expense register.
The Hanna CRM system is designed to connect with e-mail programs. Any user of the system can enable electronic mailbox scanning and save messages in the system along with the other contact person or potential contact person data. Storing correspondence in the system guarantees the productivity of the sales process and better customer service.
Telephony integration solutions make it easier to use the system on a daily basis, conclude sales transactions or provide customer service. Key features of integration:
A separate system module allows you to track the stock of goods in the company's warehouses. Using this module, it is possible to track the amount of stock and its changes, prepare orders for suppliers, as well as organise the delivery and movement of goods from one warehouse to another. Product cards contain detailed information on how the stocks of these products have changed in the warehouses of the company.
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