Connect Microsoft Teams to your existing telecom operator!
Now users of Microsoft Teams will be able to make and receive regular phone calls using their mobile or fixed numbers! You will be able to use your telecom operator to make and receive calls, retaining the phone numbers your company already has.
Entire technical solution to connect your Microsoft Teams to your telecom operator is provided by OSS Networks and no additional devices or setup is needed.
The connection can be set up within one working day with no additional investments needed for implementing the solution.
The solution is 100% cloud-based.
Connection type with Microsoft Teams: Direct Routing
Simplicity – manage a single solution that combines multiple communication channels all on one platform – calls, videos, chatting and more.
Outstanding support – the integration was developed and is maintained by the OSS Networks team.
Microsoft Teams compatibility – Call Centre, Contact Centre, Call Manager, Phone System – connect any of these systems to Microsoft Teams in a single solution.
Costs – no investments are required to set up the connection.
Microsoft Technical Documentation:
Microsoft Teams Services features
Microsoft licenses sets to connect Teams with telecommunications operators
- Cost savings
Significant cost savings for the user compared to a Microsoft calling plan (maximises the benefit-cost ratio of existing Microsoft 365 licences).
- Detailed call statistics
Real-time access to general call statistics to help you make informed business decisions. The statistics include data on the total call time, waiting time and talk time. Improved statistics on incoming call processing efficiency, call type, productivity and caller behaviour.
- Cloud service
A cloud-based solution that does not require additional investments to implement the solution.
- Never miss a call from a client again
Option to create custom notifications, play music for callers on hold, and set up voicemail functionality
- Option to work from home
The solution enables flexible working arrangements, which allow for remote work
- Number portability
Have access to all your numbers regardless of your location.