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Connect Microsoft Teams to your existing telecom operator!

Now users of Microsoft Teams will be able to make and receive regular phone calls using their mobile or fixed numbers! You will be able to use your telecom operator to make and receive calls, retaining the phone numbers your company already has.

Entire technical solution to connect your Microsoft Teams to your telecom operator is provided by OSS Networks and no additional devices or setup is needed.

The connection can be set up within one working day with no additional investments needed for implementing the solution.

The solution is 100% cloud-based.

 

MS Teams

 

Connection type with Microsoft Teams: Direct Routing

Simplicity – manage a single solution that combines multiple communication channels all on one platform – calls, videos, chatting and more.

Outstanding support – the integration was developed and is maintained by the OSS Networks team.

Microsoft Teams compatibility – Call Centre, Contact Centre, Call Manager, Phone System – connect any of these systems to Microsoft Teams in a single solution.

Costs – no investments are required to set up the connection.

Microsoft Technical Documentation:

https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan

Microsoft Teams Services features

MS Teams

 

Microsoft licenses sets to connect Teams with telecommunications operators

MS Teams

 

Advantages

  • Cost savings
    Significant cost savings for the user compared to a Microsoft calling plan (maximises the benefit-cost ratio of existing Microsoft 365 licences).

  • Detailed call statistics
    Real-time access to general call statistics to help you make informed business decisions. The statistics include data on the total call time, waiting time and talk time. Improved statistics on incoming call processing efficiency, call type, productivity and caller behaviour.
  • Cloud service​​​​​
    A cloud-based solution that does not require additional investments to implement the solution.
  • Never miss a call from a client again
    Option to create custom notifications, play music for callers on hold, and set up voicemail functionality
  • Option to work from home
    The solution enables flexible working arrangements, which allow for remote work

  • Number portability
    Have access to all your numbers regardless of your location.

Contact us!

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edzl_logo.png
finieris
greenmotors
hj
karcher
kronus
myfitness
mogo
sanitex
rere
compensa
skrivanek
estravel
vaivari
venden
1a
2
az
balta
cleanr
dpd